Returns & Refunds
Please inspect your order immediately upon receipt and notify us of any issues.
Our Returns & Refunds Policy lasts 14 days. After 14 days of receipt of goods, unfortunately we can’t offer you a refund or exchange.
Returns or Exchanges
- We do not accept returns or exchanges without prior return authorization.
- Item must be returned within 14 days of you receiving the return authorization.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- The cost of shipping will be deducted from your refund.
- To complete your return, we require a receipt or proof of purchase.
- Returns or exchanges to be at the expense of you if returned via post or courier.
- Drop-off hours (STRICTLY): Thursday & Friday 9AM – 4PM
- Only regular priced items may be exchanged or refunded, unfortunately sale items cannot be exchanged or refunded.
- Returns of faulty items must be returned within 14 days from the date of your order delivery.
- We will replace a faulty item if a replacement is in stock and available.
- If the product is no longer available we will offer you a credit or a refund to the value of the item at the time of purchase.
- Returns of faulty items will only be accepted if the goods were faulty when delivered to you.
- For warranty
- All products come with a 12 month ‘Manufacturer Warranty’ unless otherwise stated. Any warranty claim will be directed to the manufacturer. The warranty is only for reasonable domestic use only; it does not cover the use of the products in a commercial vehicle.