Returns & Refunds

Please inspect your order immediately upon receipt and notify us of any issues.

Our Returns & Refunds Policy lasts 14 days. After 14 days of receipt of goods, unfortunately we can’t offer you a refund or exchange.

We do not accept returns or exchanges without prior return authorization.
Item must be returned within 14 days of you receiving the return authorization.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
The cost of shipping will be deducted from your refund.
To complete your return, we require a receipt or proof of purchase.
Returns or exchanges to be at the expense of you if returned via post or courier.
Drop-off hours (STRICTLY): Thursday & Friday 9AM – 4PM

Only regular priced items may be exchanged or refunded, unfortunately sale items cannot be exchanged or refunded.

Returns of faulty items must be returned within 14 days from the date of your order delivery.
We will replace a faulty item if a replacement is in stock and available.
If the product is no longer available we will offer you a credit or a refund to the value of the item at the time of purchase.
Returns of faulty items will only be accepted if the goods were faulty when delivered to you.
For warranty

All products come with a 12 month ‘Manufacturer Warranty’ unless otherwise stated. Any warranty claim will be directed to the manufacturer. The warranty is only for reasonable domestic use only; it does not cover the use of the products in a commercial vehicle.