Returning An Item
⚠️ Please note that we do not accept exchange or returns without prior return authorization.
To be eligible for exchange or refund, please confirm that:
- Items must be returned with 14 days of receipt of goods.
- Items to be returned remain unused, undamaged, and in original packing with original label.
- Exchanges or returns to be at the expense of the customer if returned via post or courier.
- For quality related returns, return shipping cost is refundable.
Items not meeting the above criteria will be considered ineligible for a exchange or refund. The above does not apply to sale goods, which are not exchangable or returnable.
- Monday to Friday: 9AM – 5PM
- Except on public holidays