• Free shipping on orders over $160
  • Orders are shipped directly from our warehouse located in Penrose, Auckland.
  • Shipping charges for your order will be calculated and displayed at checkout.
  • Orders are typically processed within 1 business days, excluding weekends and holidays.
  • You will receive an email notification once the goods have been prepared and dispatched, which will include the courier tracking number.



  • Delivery times vary based on the courier’s delivery schedule.
  • We use different couriers to provide the most cost-effective solution, enabling us to pass on the savings to all our customers.
  • Signature on delivery is not available for rural deliveries.
  • For any delivery queries, please get in touch with the courier company directly.
  • If your order has not been received within 7 days of receiving your shipping confirmation email, please reach out to us immediately.




Acceptance of Goods

  • Please inspect your order immediately upon receipt and notify us of any issues.
  • Our Returns & Exchanges Policy lasts for 14 days from receipt of goods; refunds or exchanges cannot be processed after this period.