• Free shipping on orders over $160
  • Orders ship directly from our warehouse in Auckland
  • Shipping charges for your order will be calculated and displayed at checkout
  • Orders are processed within 1 to 2 business days (excluding weekends and holidays)
  • You will be notified via email once the goods been prepared and dispatched (courier tracking number included in the email)



  • Delivery time vary depending on how the courier schedule deliveries.
  • We use different courier to offer the most cost effective solution so we can pass the saving to all our customers.
  • No signature service for rural deliveries.
  • For delivery queries, please contact the courier company directly.
  • If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us immediately.




Acceptance of Goods

  • Please inspect your order immediately upon receipt and notify us of any issues.
  • Our Returns & Refunds Policy lasts 14 days. After 14 days of receipt of goods, unfortunately, we can’t offer you a refund or exchange.